The Guest Experience
We prepare listen formulate create relate execute educate are grateful
“For beautiful eyes, look for the good in others; for beautiful lips, speak only words of kindness; and for poise, walk with the knowledge that you are never alone.” ~Audrey Hepburn
Welcome! We’re thrilled you’re here and look forward to our time together. We know life is busy, we know the world is harsh, we know the stakes are high…. But we know you’re worth it! Come get pampered and refreshed at SALON JŌNŌ as we offer a safe place to dream, relax, try on new looks, or simply just be. Our hope is that you leave feeling empowered to live more freely and confidently knowing your hair has that effortless “je ne sais quois.”
Upon Arrival
Say hey to our front desk! They’re happy to see you, catch you up on the monthly special, and grab you a relaxing beverage of your choice. Take a seat and enjoy your drink or check out our products while you wait for your stylist.
Consultation
Your stylist will greet you in the lobby and lead you to the chair. This is the most important moment of your visit! During your consultation with your stylist you can lead the way with your vision or you can come in with no plan and ask for the expertise of your stylist! Either way, we’ll come up with a plan involving our services, products, and styling tips to get you there!
Relax
Whether you’re getting fresh color or just a cut, you’re going to end up in a hair washing station to receive your relaxing shampoo and scalp massage. Ask for a warm towel and a deep conditioning treatment for the ultimate experience!
You be You
During your service, feel free to ask questions, share your life, guiltlessly stare at your phone, or sit quietly! We’re here for all of it!
Pre-Book
After your superior blow out, we’ll ensure your satisfaction and recommend products. Upon checkout you’ll be able to pre-book your next appointment with our friendly front desk.
Make A
Reservation
Find a time that works for you.
Forget the scheduling hassle and middle-man!